Need help with NormaQ? We're happy to assist.
Email us at royworkx@gmail.com and we'll get back to you as soon as we can.
Where is my data stored?
All of your project data (Quality Plan, Risk Register, ITP & Inspection,
NCR/CAPA, Evidence photos, Audit, Management Review, Lessons Learned,
Contacts) is stored locally on your Mac. NormaQ does not have a server, so
we cannot see or recover your data — please keep your own backups (e.g. via
Time Machine).
How do I manage or cancel my Pro subscription?
Subscriptions are billed and managed through your Apple ID. Open the App
Store app on your Mac, click your name, choose "Manage Subscriptions," and
select NormaQ.
How do I restore my purchase on a new Mac?
In NormaQ, go to Settings & Billing and choose "Restore Purchases" while
signed in with the same Apple ID used for the original purchase.
I found a bug or have a feature request.
Please email us at royworkx@gmail.com
with as much detail as possible (what you were doing, what you expected, and
what happened instead). Screenshots help a lot.